Selling your car or truck? It is important to keep in mind that potential used car and truck buyers assess the person selling the vehicle almost as much, if not more, than they examine the vehicle itself. In order to win their their trust and their interest, it is important that you should make a good impression. Wherever possible, strive to make your potential clients feel at ease and be open in your response to their questions.
Be ready to answer their inquiries as soon as potential buyers start calling. Answer questions posed over the telephone honestly in an effort to prepare callers for what to anticipate when they see the vehicle. This works to save both the potential customer and yourself a lot of time and work by setting only those appointments that have a reasonable chance of becoming a sale.
Additionally, strive to make appointments with each customer for a specific time, rather than leaving them to some vague time such as “after work”, or “Monday afternoon”.
Getting them to Show Up
Be reminded that setting an appointment when selling a vehicle increases the chances of the buyers showing up. Don’t feel obligated to wait for a late customer. To help things go smoothly, request a contact number (preferably a cellular phone) and take it in stride if some potential buyers don’t show. Cancellations, with or without an advice, are simply part of the process.
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Expect that any prospective buyer will ask to test-drive the vehicle. Ride along with them so you can answer inquiries, as well as guarantee the safety of the vehicle. There is also the possibility that the client may not be familiar with the place, so riding along with them allows you to act as a guide.
Many of the buyers would probably want to have the vehicle inspected by their mechanic. If a mechanic has already inspected it, this is the proper time to show that paperwork. This is a sensible request in any transaction such as buying or selling a car or a truck.
It is important to be careful and to take steps to ensure your safety and the safety of your interests. For instance, holding onto a buyer’s driver’s license is a reasonable protection if a buyer asserts on going on a test-drive by his or herself. If the client has a problem with this scheme, there’s a very good chance that allowing an unsupervised test-drive would go against your best interests. Also, inquire if she or he has a CDL.
On the other hand, it is reasonable for a buyer to want the car inspected by a different mechanic if it has already been checked by yours. Be ready to go with the flow a little bit, and more likely, you will get a sale.
Filed under: Trucking